FAQs – Anossa

Products

We recommend checking our size guide on each product page. It provides detailed measurements to help you find the perfect fit.

Currently, we don’t offer custom-made items.

However, we strive to offer a wide range of sizes and styles to cater to diverse preferences.

We recommend following the care instructions listed on each product page.
They typically include details on washing, drying, and ironing.

Simply browse our collections, add your desired items to the shopping cart, and proceed to checkout.

You can create an account for a smoother experience or checkout as a guest.

We accept various payment methods, including credit cards, debit cards, and secure online payment options.

Unfortunately, we cannot modify orders once they are submitted.

However, you can cancel your order and place a new one with the desired changes.

We ship to a variety of countries.

Please refer to our shipping information page for details and shipping costs based on your location.

Shipping times vary depending on your location and the chosen shipping method.

You can find estimated delivery times on the checkout page.

We may offer free shipping promotions from time to time.

Please check our website or social media pages for any ongoing promotions.

We offer returns and exchanges within 7 days of receiving your order.

Please refer to our returns & exchanges page for detailed information on eligibility and procedures.

To initiate a return or exchange, please visit our returns & exchanges page and follow the provided instructions.

This depends on the reason for the return or exchange.

Please refer to our returns & exchanges page for specific details.

You can contact us through our contact form on the website, or send us a direct message on social media.

Currently, we operate primarily online.

However, we may participate in pop-up events or have partnerships with local retailers in the future.

Please check our website or social media for updates.